PRIVACY POLICY

Introduction

This Privacy Policy explains how RELICARK / DeepMare Studio Co., Ltd. (ディープメヤスタジオ株式会社) (“we”, “our”, “us”) collects, uses, and protects your personal information when you visit our website or purchase our products.
By using this website, you consent to the practices described in this policy.

Information We Collect

We may collect the following types of information:

Personal details: name, address, email, phone number.
Payment information: processed securely via third-party payment services (e.g. Stripe, PayPal, AliPay).
Technical information: browser type, device, IP address, and cookies for site analytics.

How We Use Your Information

Your information is used solely for the following purposes:

To process and deliver your orders.
To communicate with you regarding your purchase or inquiries.
To improve our website and customer experience.
To comply with legal obligations (e.g. tax and accounting).

Data Protection & Security

We implement reasonable technical and organizational measures to protect your data against unauthorized access, loss, or alteration.
However, no internet transmission or electronic storage method is 100% secure.

Cookies

Our website uses cookies to enhance your browsing experience and analyze site traffic.
You may disable cookies in your browser settings, but some features of the site may not function properly.

Third-Party Services

We may use third-party tools (e.g. Wix Analytics, Google Analytics, Stripe, PayPal) to process data securely.
These services have their own privacy policies, which we encourage you to review.

Data Retention

We retain your information only for as long as necessary to fulfill the purposes outlined above or as required by law.
After that, your data will be securely deleted or anonymized.

Your Rights

Depending on your jurisdiction, you may have the right to:

Access, correct, or delete your personal information.
Withdraw consent for data use.
Request information about how your data is processed.

To exercise these rights, please contact us via email.

Contact Information

For privacy-related inquiries, please contact: